Contact & support
We’re here to help.
Send an enquiry, ask for account support or raise a complaint. Every message gets a reference number.
Official channels
Only use the channels listed here. The SACCO will never ask for your password or PIN.
- TelephoneAwaiting official details
- EmailAwaiting official details
- WhatsAppAwaiting official details
- Postal addressAwaiting official details
- Office hoursAwaiting official details
Planned regional hubs
Head office in Kampala. Hubs open in phases; addresses will be published as each one opens.
- KampalaYear 0
- GuluYear 0
- MbaleYear 0
- MbararaYear 0
- AruaYear 0
- MasakaYear 1
- JinjaYear 2
- SorotiYear 2
- LiraYear 3
- Fort PortalYear 3
- HoimaYear 4
- MorotoYear 4
Send a message
Complaints are handled under our complaints procedure. Members can also raise support requests from the portal.